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SOURCE |
YOU SAID |
WE DID |
The NHS Friends and Family Test |
Everyone are very kind and helpful, both my husband and I are patients here and have had very good treatment |
The Practice continues to strive to be caring and helpful; and to provide the best service we can to all our patients. |
Always helpful and give good advice |
Always had good service and understanding staff |
Completely satisfied with everything |
I feel as the Doctors are polite and friendly also the staff |
Had to wait 6 days for an appointment |
The Practice offers Extended Hours appts; appts at alternative sites and GP Telephone consultations. Emergency cases are seen as ‘Same Day Emergency’ appts. Also the practice promotes iHeart Barnsley on 01226 242429 where services are available. |
I got bitten by a dog about 1and half months ago I thought I should have been due a tetanus a long time before due to being poorly |
A Clinician will have checked to see if a Booster Tetanus was required and advised. |
Comments Book |
Excellent lady doctor, staff very friendly – 5 star treatment |
We will continue to provide the very best service we can to all our patients. |
Thank you so much for all the help you gave Don and myself and the kind understanding |
Aged people need to be able to discuss more than one problem per visit |
We offer double appts to those patients who feel that a longer appt is needed. Please ask when booking appts. |
NHS Choices |
Brilliant. I think this surgery has improved so much over the last few years. I can honestly say every time I or family members need an appt whether it be with the Nurse or Doctor, the staff always try their best to fit it in. The doctor and nurses are brilliant. |
Thank you so much for your positive comments. We constantly strive to improve the service we give to all our patients. From a practice point of view we are committed to delivering first class patient care and increased access to clinicians. The feedback you have given confirms that we are on the track to achieving our goals. |